Technology
Automate your logistics, today.
Home Delivery Service offers implementation and consulting services to help automate your operational processes to ensure a seamless, efficient delivery ecosystem that fully integrates with our in-house technology.
automation and integration.
Let’s be real – any task that you have to repeat daily can and should be automated. Not only does this free up valuable time but reduces the risk of human error. We love automation, integration – anything that gives you the time to focus on the things you want to focus on for your business.
API integration – Send your orders from your shopping site straight to us – no more formatting, manifests, or emails
Dashboards for Simple Management
Our dashboard allows for clients to view orders on a national, state, or van level.
State teams can view each van – from delivery progress to current location & route information
Teams have visibility on driver breaks, time since the last break, and alerts if any vehicle is over/under their allotted break time
We go above & beyond to provide information to your customer service teams, why? Because this ensures a great delivery experience for all customer types
Customizable Live Tracking
Real-time order tracking for both customers & Clients
Through the use of on-board apps and forward delivery notifications to customers, HDS can provide both client and customer with real-time updates on delivery ETA and order tracking
Delivery confirmation for end consumers is also available and can be transmitted through multiple communication channels. See example for YouFoodz.
Client-side confirmation of order delivery in real-time is also available for proactive
customer management and auditing of fulfillment within agreed SLAs
Proof Of Delivery
Proof of delivery as well as customer feedback capabilities provides clients with comfort & visibility of all deliveries!
HDS PODs are delivery confirmations that include photo evidence and/or signatures. These are available via sms, email, or our Dashboard
Customers can provide instant feedback about their driver or delivery experience, enabling HDS to continually improve and maintain a high level of service standards to clients end consumers alike
